Job details
Salary
R12 000 – R25 000 a month
Job Type
Do not forget to register your cv on our database here REGISTER
Temporary
Qualifications
- Call Center: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Full Job Description
Call Centre Agents – Stellenbosch
We are looking for 5 enthusiastic Tele Representatives to arrange interviews for our client during our pilot phase. You will be responsible for setting appointments over the phone for our corporate office Miami.
The 30 day pilot will set the stage for a larger service rollout.
Candidate representatives must be excellent communicators and have superior people skills. They must be comfortable engaging over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact prospects to inform them about a service using scripts
Attention to quality of information at all times
Enter and update customer information database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Requirements and skills
Experience as tele sales representative or other sales/customer service role
Track record of targets
Previous international outbound experience beneficial
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent command of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Own transport / local to Stellenbosch advantageous
Remuneration / Hours
R60 – R140 p/hour
Complete the application form here to apply
Or Copy to browser
5 Appointments required
Job Type: Temporary
Contract length: 1 month
Salary: R12,000.00 – R25,000.00 per month
COVID-19 considerations:
Considerations for Covid19 toward standard Government current guidelines
Ability to commute/relocate:
- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Call Center: 1 year (Preferred)
- Customer Service: 1 year (Preferred)