We are searching for a Call Centre Consultant to be part of our team!
Kindly observe if you meet the following criteria:

Qualification:
-Matric Certificate
-Proficient in MS Word, Excel and Outlook
-Previous Call Centre Experience

Job Description:
Call Center Consultant Wanted
Job description:
•To optimize the pleasant of the CC services, performance, and the effectivity of the shipping of these offerings and overall performance inside the parameters of precise campaigns assigned to the marketing consultant as per Management.

Do not forget to register your cv on our database here REGISTER 

•To enhance the capability inside the campaign(s), make sure compliance to indispensable standards, and optimize the utilization of assets furnished inside the campaign(s).

Call Centre Consultant / Telemarketing Campaigns:
• Make outbound cellphone calls to clients.
• Make outbound calls to potential consumers to tightly closed lead era for new income to hand over to stakeholders.

• Achieve aims and targets set, which will encompass however are now not exceptional to lead generation, retention, quality, compliance, and productiveness measures.
• Be totally up to date with all carrier company data and advantages at all instances by means of attending education and studying all communication/updates provided.

• Take duty for figuring out non-public coaching and development desires and elevating them with your line manager.
• Utilize income and advertising structures to comply with inside and exterior standards, which includes information protection, compliance, and regulations.
• To undertake different obligations applicable to the Department’s things to do as direct by means of manager

• To crew effectiveness, spirit, and morale.
• Display excessive tiers of self-organization and control.
• Proactively manages personal time and shipping by means of planning and prioritizing (risk and urgency) tasks and activities.

• Manage stress and work beneath stress in a mature, calm manner, retaining motivation and steady stages of performance.
• Solve troubles shortly and effectively.
• Passion for Customer Services.
• Able to keep an audit trail.

Candidates that meet ALL the above requirements.
Please e mail your CV to recruitment@mbono.co.za
Application Closes thirteen December 2022