About the job General Assistant
Description

Make positive the keep offers complete client service. In the assigned location of responsibility, load, merchandize, label shelf prices, and hold desirable housekeeping.

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Requirements

· Grade 12 or minimal of 1 (one) 12 months work associated experience

· Ability to talk in English and the dominant language spoken in the geographical place the place the role is available

· Ability to operate simple calculations accurately

· Must be inclined to work shifts, weekends, and Public Holidays

· Must be capable to work below pressure

Housekeeping

· Make certain your aisle is clear of obstacles, inventory is merchandised right now after receipt, and clients can enter and exit freely.

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· Correct shelf rate labeling inside the location of responsibility.

· Completing the Checklist when on responsibility with the schedules for the canteen and the loos and showers.

Safety (OHSA) Requirements

· OHSA compliance (e.g., sporting protection tools and making sure the security of clients and employees) inside the assigned region of responsibility

· Make positive the vicinity of accountability (racking and bulk stock) is stored in a secure situation for clients and colleagues to go round the keep safely

· Contact the keep supervisor if there are any discrepancies

Ready for Business

· Follow CB’s Ready for Business and Beyond My Control guidelines

Loss Prevention and Security

Monitor the shows for gaps, check out the causes, and document any issues to management.

Watch out for suspicious conduct or humans and notify administration if you suspect anything.

Customers ought to grant proof of buy or the required documentation earlier than merchandise can be loaded

Job Description

Customer Service

· Determine the wishes of every patron and renowned them

· Advise Customers successfully on product
· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure that Customer purchases are loaded in a well timed manner to grant environment friendly purchaser service

• Make certain the items are loaded cautiously except unfavorable the customer’s car or the goods

· Advise Customers on the extra services provided:

· Delivery provider / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

Qualifications: Must keep a Product Knowledge certification

It is required that you are reachable in your duties aisle