Check with Capitec bank is hiring Agent: Client Care (Grade 12)

Agent: Client Care
Date posted: 08-Feb-2023

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

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We’re on the lookout for energetic, self-motivated persons who share our ardour for carrier in the banking industry. To be phase of the journey, observe the steps below:

  1. To see what this job is about and whole a brief assessment, please click on here
  2. Once you have carried out the above finalize your software by way of clicking follow under

Purpose Statement
To grant administrative carrier and help to Capitec Bank’s clients; utilising product know-how to attend to enquiries and complaints bearing on to account records and card transactions.
To supply guide to all consumers making use of Capitec Bank’s Internet Banking and Mobile Banking services.

1 – two years inbound contact centre
Customer carrier experience

Qualifications (Minimum)
Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)


Call centre approaches and procedures
Customer care and provider protocol

Communications Skills
Problem fixing skills
Telephonic / Call skills
Attention to Detail
Achieving Personal Work Goals and Objectives
Delivering Results and Meeting Customer Expectations
Working with People

Conditions of Employment
Clear crook and savings record
Willing to work ordinary shifts or weekends or rotational standbys

  • Capitec is dedicated to range and, the place feasible, all appointments will aid the fulfillment of our employment fairness goals.